We’re beginning a series of behind-the-scenes looks at what makes the Museum tick. Our first stop is at Visitor Services, with Amy Scott. Amy is the Director of Visitor Services, and she also is the manager and buyer for the Museum Store.
More to Explore: How long have you worked here?
Amy Scott: Three and a half years, all in visitor services.
MtE: What does your job entail?
AS: It entails a little bit of everything, which is what I love about the job. The most important part of my job is making sure that visitors have a great experience at the Museum. Also in my day I will blow up beach balls, I’ll run out to the store and buy dry ice, I will talk to kids about their favorite dinosaurs, it’s just such a mixed bag, I love it.
MtE: What’s a typical day like?
AS: There is not a typical day. No two days are ever the same.
MtE: Tell me about the Museum Store.
AS: The Museum Store is a wonderful place to find unique things that you wouldn’t necessarily find elsewhere. I will be working on more custom merchandise in the future, so everyone can look forward to that. We have a mix of science and local history; we have a great selection of local history books, which I’m very proud of. It’s another opportunity for visitors to learn. We try to stock educational items in the store, and I’d like to think that the Museum Store shoppers’ experience is an extension of the overall Museum experience.
MtE: What do you enjoy the most?
AS: I enjoy being in a climate where I get to learn something new every single day. And I get to share the things I learn with others. So everyday I do a little bit of sharing and a little bit of learning myself. That’s my favorite thing.
MtE: What are you looking forward to in the new museum?
I can’t wait to see what the exhibits look like. They’re going to be so spectacular. And it’s exciting not to know exactly what those exhibits will look like, it’s exciting to dream about what they will look like. I’m excited to see how visitors react to our fabulous new museum. I can’t wait for them to see how worth the wait it has been.
MtE: What would you like to tell our visitors?
I would like to tell them that museums are the best places on Earth! And that you can always take away something different from your museum experience even if the exhibits haven’t necessarily changed a lot, depending on your mood that day or what you choose to connect with, I think you can always have a different experience. We love it when you come. We wouldn’t be a museum without you. It’s your museum.